Drive excellence as the Team Lead for Business Membership at TCB, ensuring outstanding service while meeting sales objectives. You will lead a dedicated team with a focus on compliance and member experience.

This leadership role involves mentoring Business Membership Advisors and ensuring their skills enhance the banking experience for businesses. You will be responsible for resolving escalated issues and fostering a supportive environment. Your expertise in business banking will be crucial in guiding procedures and improving overall service delivery.

Key Responsibilities:
• Provide direction and training to Business Advisors
• Balance workloads and conduct coaching sessions
• Address and resolve member-related challenges
• Open and manage current business membership requests
• Strengthen relationships with branch teams

Requirements:
• Diploma in Business or equivalent
• 3-4 years retail or commercial lending experience
• Comprehensive understanding of business banking
• Strong communication and relationship management skills
• Proficient in Microsoft Office Suite

Lead a high-performing team at TCB, shaping the future of business memberships.
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📌 Team Lead in Business Banking (British Columbia)
🏢 Jobtailor
📍 British Columbia