Support travelers with Red Arrow as a part-time Customer Service Representative in Calgary. With flexible shifts including evenings and weekends, ensure every customer's journey is stress-free and welcoming.

Located in the heart of Calgary, you will engage with customers in person, over the phone, and online. This role requires exceptional communication skills to assist with bookings, inquiries, and provide a positive customer service experience. Proficiency in problem-solving and a solid attention to detail will enhance service delivery while creating meaningful travel experiences.

Key Responsibilities:
• Welcome customers warmly at the ticket office
• Book, modify, and cancel reservations accurately
• Process payments and manage cash-handling procedures




• Assist customers with online bookings and inquiries
• Conduct head counts and monitor boarding activities

Requirements:
• Prior customer service experience is preferred
• Strong communication skills across various channels
• Ability to work both independently and on a team
• Comfortable using technology and booking systems
• Successful completion of a criminal background check

Bring your customer-first attitude to Red Arrow and make a difference in travelers' experiences.
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📌 Part-Time Customer Service Representative Calgary (Alberta)
🏢 Keolis Commuter Services
📍 Alberta