Join FNZ as a Production Support Specialist, focusing on technical excellence and client engagement in asset management. This role involves resolving complex issues and mentoring junior team members.

You will play a pivotal role in enhancing FNZ's service delivery by addressing critical incidents and ensuring platform compliance. Your responsibilities will involve providing training programs and documenting specific client needs. Engage closely with stakeholders to ensure high-quality support and operational readiness.

Key Responsibilities:
• Lead resolution of critical incidents and customer escalations
• Document client's bespoke requirements and develop solutions
• Conduct comprehensive training for FNZ client teams




• Advise clients on platform regulatory compliance
• Serve as an SME in FNZ's operational markets

Requirements:
• 5+ years in financial services or wealth management
• Robust analytical and technical skills in .NET, SQL, and JavaScript
• Excellent communication and leadership capabilities
• Capacity to work independently and manage complex tasks
• Committed to continuous improvement and client success

Bring your technical expertise and passion for asset management to FNZ's impactful team.
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📌 FNZ Production Support Specialist Role (Ontario)
🏢 FNZ (UK
📍 Ontario