Join Ontario Public Service as a Senior IT Artificial Intelligence Architect, focused on designing groundbreaking AI solutions. This in office role, requiring a strong background in enterprise architecture, is pivotal for project success.
As part of an 11-month contract, you will leverage your 10+ years of architecture experience to develop AI strategies tailored to organizational needs. You will oversee the design and implementation of AI and conversational solutions, ensuring alignment with enterprise standards.
Key Responsibilities:
• Develop AI strategy and architecture concepts
• Implement and evolve Conversational AI solutions
• Enhance digital engagement and customer self-service platforms
• Lead integration with contact center technologies
• Optimize customer experience transformation strategies
Requirements:
• 10+ years' experience in enterprise architecture
• 4+ years in designing enterprise AI/Machine Learning solutions
• Proven experience with conversational AI and voice technologies
• Proficiency in integrating with platforms like Amazon Connect
• Experience in the public sector is a plus
Lead AI innovations at Ontario Public Service and transform customer experiences.
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