Become a pivotal force in customer relations at Sterling Honda as the Business Development Coordinator. Engage with customers through calls and emails, ensuring high satisfaction and seamless communication.

As part of Sterling Honda, you'll drive customer satisfaction and service excellence in this full-time position. Your role revolves around managing inbound and outbound inquiries, scheduling service appointments, and using CRM tools effectively. You’ll actively contribute to improving customer retention while collaborating with various departments to support dealership growth.

Key Responsibilities:
• Handle customer calls, emails, and live chat inquiries
• Schedule appointments and coordinate with service team members
• Follow up with customers to ensure satisfaction and engagement




• Track customer interactions using CRM software
• Collaborate with sales and management teams for a cohesive experience

Requirements:
• Experience in customer service or call center roles
• Excellent verbal and written communication skills
• Ability to identify customer needs and provide solutions
• Proficiency with CRM software or similar tools
• Strong team-oriented skills across departments

Utilize your customer service expertise to enhance Sterling Honda's customer experience and support dealership success.
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📌 Business Development Coordinator at Sterling Honda (Ontario)
🏢 AutoCanada
📍 Ontario