Join Wesco as a Customer Service Specialist, where your expertise in handling inquiries will shine. This role involves connecting with customers via phone, email, and in-person support.
As a Customer Service Specialist at Wesco, you will directly address inquiries and resolve issues while collaborating with various departments. You will leverage your 2-4 years of relevant experience to enhance customer satisfaction. Your role will encompass supporting the customer base through complaints management and payment processing, all while maintaining a keen attention to detail under pressure.
Key Responsibilities:
• Engage with customers to resolve issues and inquiries
• Process payments efficiently for cash accounts
• Research complex customer problems and provide solutions
• Offer backup assistance for sales counter inquiries
Requirements:
• High School Degree or Equivalent
• 2-4 years of customer service experience
• Excellent interpersonal and communication skills
• Solid computer literacy with MS Office
• Ability to navigate a diverse working environment
Utilize your customer service skills with Wesco and ensure exemplary support for all clients.
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📌 Wesco Customer Service Specialist (Ontario)
🏢 WESCO
📍 Ontario