Become a Team Lead at our exciting entertainment venue, where you will guide your team in creating memorable customer experiences. This position combines leadership with operational oversight to ensure exceptional service.

Reporting to the Store Leader, the Team Lead will be instrumental in managing daily operations and mentoring staff. Your contributions include resolving guest queries, productive task delegation, and maintaining a positive team atmosphere. Work with your team to keep the business running smoothly while enhancing customer satisfaction.

Key Responsibilities:
• Welcome guests and support their entertainment experience
• Troubleshoot questions and manage booking inquiries
• Lead team operations while fostering a collaborative culture




• Maintain accurate maintenance records and inventory levels
• Respond to team-related and customer concerns as needed

Requirements:
• 1–2 years in leadership, hospitality, or customer service
• High School Diploma or equivalent
• Strong communication and leadership skills
• Availability for evenings and peak periods
• Proficiency in Microsoft Office and point-of-sale systems

Make a difference in customer satisfaction and team performance as a Team Lead at our vibrant venue.
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📌 Team Lead at Our Entertainment Venue (Quebec City)
🏢 Activate Games
📍 Quebec City