Enhance customer interactions as an Optical Team Lead at LensCrafters. Leverage your optical knowledge and leadership capabilities to deliver exceptional care.

In this full time role, you'll drive customer satisfaction by managing optical processes and providing insightful product knowledge. This position emphasizes your ability to lead the team while also directly assisting customers with their vision needs and eyewear selections. Your leadership will foster a motivated work environment focused on quality care.

Key Responsibilities:
• Deliver outstanding customer service through your team
• Guide staff in effective product assistance and solution-driven service
• Perform tasks as a responsible alternate key holder




• Offer lens choice expertise based on patient requirements
• Ensure safe operating practices in the lab, if applicable

Requirements:
• Valid state Opticianry license required
• Strong background in optics and retail
• Leadership skills demonstrated in previous roles
• Familiarity with optical standards and equipment
• Solid communication and interpersonal abilities

Utilize your skills to uplift patient experiences and enhance team training at LensCrafters.
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📌 Optical Team Lead Opportunity (Ontario)
🏢 LensCrafters
📍 Ontario