Join Compass Credit Union as a Member Service Supervisor at our Brandon Thomas Mall Branch, a full-time permanent role that emphasizes outstanding member and sales service.

This position involves leading and empowering a team to achieve both customer satisfaction and business targets. You will report directly to the Manager of Member Service and Administration and will facilitate a supportive setting that prioritizes mentorship and service excellence. Effective communication and organized team management are crucial for this role.

Key Responsibilities:
• Supervise operations and assist in managing team performance
• Handle member inquiries and assess financial needs
• Manage cash and non-cash transaction processes




• Open and manage various account types for members
• Ensure prompt response to ATM and online service requests

Requirements:
• Completion of Grade 12 or equivalent education
• 2-3 years of cash handling or member service experience
• Supervisory experience preferred, especially in Credit Unions
• Decision-making and organizational skills required
• Proven ability to maintain attention to detail in service

Lead a dynamic member service team and enhance service quality at Compass Credit Union in Brandon.
#J-18808-Ljbffr

📌 Compass Credit Union Member Service Lead (Manitoba)
🏢 eBrandon
📍 Manitoba