Take your retail expertise to the next level as a Team Lead at Roots, where you’ll inspire a dedicated team while ensuring outstanding customer interactions. Join a brand deeply rooted in quality and community.

As a Team Lead at Roots, you’ll play a critical role in connecting the sales team with management. Your responsibilities will include motivating your team to achieve operational excellence and delivering exceptional customer service, all while supporting store management in their absence. Together, you will create an inviting and effective shopping atmosphere for all customers.

Key Responsibilities:
• Inspire and coach team members to excel
• Implement management's action plans for store operations




• Train new associates to align with company culture
• Address customer service challenges with positive solutions
• Assign tasks to improve operational flow

Requirements:
• Over 1 year experience in retail apparel
• Recognized as a leader within the team
• Experience with POS systems and banking processes
• Strong organizational skills
• Open to working varied shifts, including weekends

Lead by example and help cultivate an amazing shopping experience at Roots.
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📌 Roots Retail Team Leadership Role (British Columbia)
🏢 Roots
📍 British Columbia