Join IRIS Berthierville as a Customer Service Receptionist! This role blends your customer service passion with responsibilities of an Optometric Assistant in a full-time position.

We’re looking for an enthusiastic and service-oriented individual to join our team at IRIS. The Receptionist/Optometric Assistant will manage patient schedules, handle phone calls, and assist in exam preparations. The right candidate will be proactive, detail-oriented, and capable of maintaining excellent communication with patients and staff.

Key Responsibilities:
• Manage phone calls and patient inquiries
• Greet patients with courtesy and schedule their visits
• Process patient invoices and insurance payments
• Conduct pre-tests and prepare examination areas
• Provide support to optometrists as needed

Requirements:
• Experience in a customer service environment
• Excellent communication skills in English
• Ability to work both in a team and independently
• Robust learning aptitude and attention to detail
• Capacity to handle high call volumes

Leverage your communication and organizational skills for a rewarding career at IRIS Berthierville.
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📌 Customer Service Receptionist - IRIS Berthierville (Quebec City)
🏢 IRIS The Visual Group
📍 Quebec City