Enhance customer experiences at Mitten Building Products in Ottawa, ON, as a Bilingual Customer Service Representative. This on-site position requires your expertise in both English and French to support our valued customers.

In this vital role, you will be responsible for taking and processing orders while addressing customer inquiries across multiple channels. Your attention to detail and strong interpersonal skills will ensure that every customer interaction is handled with professionalism and care. Collaboration with the warehouse and sales teams will be key to success.

Key Responsibilities:
• Process customer orders from start to finish
• Collaborate with the warehouse on deliveries
• Handle customer transactions and communications




• Assist in resolving issues with products and shipping
• Support the sales team with product knowledge

Requirements:
• Educational background: High school diploma or GED
• Proficient in MS Office, especially Word and Excel
• Customer service or sales experience desired
• Fluent in English and French, both verbal and written
• Solid organizational and time management skills

Bring your bilingual proficiency and dedication to customer service at Mitten Building Products to make a difference.
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📌 On-site Bilingual Customer Service Expert (Quebec City)
🏢 Cornerstone Building Brands
📍 Quebec City