Join PuritylifeHealthProducts LP as a Customer Care Agent, delivering outstanding service from Acton, Ontario. This full time role prioritizes customer order management and support excellence.

In this position, you will be reporting to the Customer Care Manager and serving as the first point of contact for all customer-related inquiries. Your responsibilities will include processing orders, resolving issues, and providing top-tier service, contributing to the company's commitment to operational excellence.

Key Responsibilities:
• Process customer orders using phone and ticketing systems
• Assist with product inquiries and complaints
• Execute order maintenance and proactive follow-ups




• Handle credit requests through the AS400/Webseries system
• Enter and update customer data accurately in the database

Requirements:
• Proven success in customer service environments
• French language skills are considered an asset
• Excellent communication over the phone
• Commitment to providing high-quality customer service
• Familiarity with AS400/Webseries preferred

Your role is crucial in ensuring customer satisfaction and supporting Puritylife's mission in the health products domain.
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📌 Customer Care Agent in Acton, Ontario (Quebec City)
🏢 Life Health Products
📍 Quebec City