Enhance communication at Island Health as a Switchboard Operator. This role involves managing calls, directing inquiries, and operating emergency systems across multiple acute care sites.

As a Switchboard Operator at Island Health, your role is crucial for maintaining productive communications via a computerized phone system. You will independently handle calls, relay important information, and monitor alarms during emergencies, ensuring patient and staff safety is prioritized. Your interaction and communication skills will be key as you engage with various services provided by Island Health.

Key Responsibilities:
• Operate the switchboard to manage incoming calls
• Relay information efficiently across multiple sites




• Monitor alarms and follow emergency procedures
• Maintain clear communication with patients and staff
• Ensure smooth operation of contact center technology

Requirements:
• High School diploma or equivalent required
• One year of related experience preferred
• Type 45 words per minute
• Excellent verbal and written communication skills
• Ability to effectively interact with others

Play a vital role in communication and emergency response as a Switchboard Operator with Island Health.
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📌 Island Health Switchboard Operator Role (British Columbia)
🏢 Vancouver Island Health Authority
📍 British Columbia