Elevate patient experiences at Charisma Dental in Vaughan, Ontario, as a Dental Administrator (Concierge). Embrace a dynamic role that combines organization with outstanding customer service.
As an essential team member, you'll be responsible for managing first contacts with patients, coordinating schedules, and facilitating smooth operations. Your expertise will help deliver transparent communication on treatment plans and engage in billing and record-keeping.
Key Responsibilities:
• Be the first point of contact for all patients
• Optimize scheduling and support last-minute changes
• Handle billing and follow up on outstanding accounts
• Maintain comprehensive patient records
• Assist the clinical team with operational efficiencies
Requirements:
• Minimum 1 year in customer service or administration
• Experience in dental or healthcare settings preferred
• Familiarity with dental software is an asset
• Strong communication and organizational skills
• Adaptable to fast-paced environments
Foster meaningful patient connections and uphold Charisma Dental's values in Vaughan.
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