Drive customer satisfaction as an Order Management Customer Service Assistant in a hybrid work environment. Leverage your analytical skills to support productive order processing and logistics coordination.

This role focuses on accurate order entry and maintaining communication with internal departments. You will assess customer needs and ensure timely updates on orders and quotations. Your collaboration and attention to detail will play a crucial role in enhancing the overall customer experience.

Key Responsibilities:
• Evaluate customer needs regarding products and shipping timelines
• Accurately input orders and quotations into the system
• Liaise with logistics to optimize freight costs
• Provide updates to customers about their orders
• Support sales teams in delivering top-notch customer service

Requirements:
• College Diploma is required
• 1-3 years of relevant experience in customer service
• Bilingual in English and French; Spanish is a plus
• Excellent organizational skills and initiative
• Ability to manage priorities effectively

Contribute to a collaborative work culture while ensuring optimal customer service at a globally respected organization.
#J-18808-Ljbffr

📌 Order Management Customer Service Assistant (Quebec City)
🏢 Solmax
📍 Quebec City