Join FedEx as a Customer Service Ops Agent and improve station operations and customer interactions. This role requires effective communication and organizational abilities.

As an interview position, you’ll play a vital role in supporting management and coordinating administrative functions at the station or call center. Ideal candidates possess a high school diploma and have experience in secretarial or customer service roles, ensuring smooth operational processes.

Key Responsibilities:
• Assist in all aspects of station operations
• Directly liaise with customers and suppliers
• Provide administrative support to senior management
• Help achieve departmental objectives with organizational skills
• Maintain effective communication procedures

Requirements:
• High school diploma with relevant coursework preferred
• Experience of at least two years in customer contact
• One year in an administrative role
• Working knowledge of MS Excel, Word, and PowerPoint
• Bilingual in French and English for Quebec positions

Utilize your administrative talents and customer focus to contribute to FedEx's mission.
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📌 Customer Service Ops Agent at FedEx (New Brunswick)
🏢 FedEx Canada
📍 New Brunswick