Elevate your career with AGF as a Remote Senior Client Service Representative. Provide superior customer support to financial advisors and investors while working in a hybrid model.
AGF Management Limited, a global asset management firm, seeks experienced Client Service Representatives passionate about investments. This hybrid role includes three days of remote work and two days in the downtown Toronto office. Responsibilities include addressing client queries and building rapport with investors, setting the stage for exceptional service delivery.
Key Responsibilities:
• Serve as primary contact for advisors/investors via phone
• Resolve account and procedural inquiries effectively
• Maintain professionalism and positive rapport with clients
• Stay updated on AGF products and services
• Foster a supportive and engaging team setting
Requirements:
• Post-secondary education required; completion of Canadian Securities Course preferred
• 3+ years experience in a contact center role
• Strong communication and problem-solving skills
• Ability to navigate multiple systems while engaging customers
• Self-starter focused on continuous improvement
Become a key player at AGF, delivering top-tier service and customer satisfaction.
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