Join Roots as a Team Lead and inspire your team while delivering outstanding customer service in a vibrant retail setting. This role offers the chance to develop leadership skills while promoting a culture of inclusivity and teamwork.

Roots is seeking a Team Lead to connect with both the leadership team and sales associates. You will help drive sales goals while maintaining an excellent in-store environment. Your dedication to customer service and ability to motivate your team will significantly impact store operations and brand loyalty.

Key Responsibilities:
• Coach associates on customer service fundamentals
• Perform opening and closing store procedures
• Collaborate with management on action plans
• Communicate team performance feedback effectively
• Resolve customer service challenges promptly

Requirements:
• Minimum 1 year of retail experience, luxury experience is a plus
• Proven track record of leading sales teams
• Expertise in POS systems and banking processes
• Robust organizational skills
• Availability for varied shifts including weekends

Bring your passion for retail and commitment to customer satisfaction to the role of Team Lead at Roots.
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📌 Roots Team Lead Opportunity (Nova Scotia)
🏢 Roots
📍 Nova Scotia