Job Description
Posted Monday, August 17, 2026 at 6:00 AM

At Prime Time Dental, we believe every patient experience should feel welcoming, seamless, and personalized from the very first interaction. As a modern, patient-focused clinic in Vaughan, we’re committed to delivering exceptional care in an environment that feels warm, professional, and approachable.

We’re looking for a Dental Administrator (Concierge) who thrives on creating outstanding patient experiences and keeping clinic operations running smoothly. This is more than a front desk role—you’ll be the face of the clinic and an essential part of how patients feel cared for and supported throughout their visit.

If you enjoy connecting with people, staying organized in a fast-paced environment, and being part of a collaborative team, we’d love to meet you.

What You’ll Be Doing
Your day will be dynamic, but your impact will be consistent:

Be the first point of contact for patients in person, over the phone, and via email

Create a welcoming and professional experience for every patient interaction

Coordinate and optimize the daily schedule, including managing last-minute changes

Support patient communication, referrals, and coordination with external offices

Explain treatment plans, insurance coverage, and payment options clearly and confidently

Process patient and insurance billing while maintaining accurate records

Follow up on outstanding accounts receivable as needed

Maintain and update patient records within the clinic management system

Support the clinical team to ensure efficient and seamless daily operations

Who You Are
You’re someone who is organized, adaptable, and passionate about creating a great patient experience.

Qualifications & Experience

Minimum 1 year of experience in administration, reception, or customer service

Experience in a dental or healthcare setting is considered a strong asset





Experience with dental software such as ClearDent, Dentrix, or AbelDent is an asset

IPAC certification is considered a bonus, but not required

You’re Also Someone Who:

Communicates clearly, confidently, and professionally

Thrives in a fast-paced, team-oriented environment

Is highly organized with strong multitasking abilities

Brings a calm, friendly, and patient-first approach to every interaction

Works well independently while contributing positively to the team

Is flexible and adaptable to changing schedules and clinic needs

What Makes Prime Time Dental Different?

A modern, patient-focused clinic designed around comfort and convenience

A supportive, collaborative environment with strong clinical and operational leadership

A positive culture that values professionalism, teamwork, and growth

Access to a growing network of clinics and opportunities within Passion Dental Group

What the Role Looks Like

Full-time - 5 days per week to be determined with thehiring manager.

Hours - Monday -Friday 12-9 pm; Saturday and Sunday 9-7 pm

Salary range: $23-30 an hour; depending on candidate's experience

A Bit More About Us
Prime Time Dental is proud to be part of Passion Dental Group—a fast-growing network of dental clinics across Ontario focused on creating exceptional patient experiences and supportive environments for dental professionals.

At Passion Dental Group, we believe excellent dentistry is about more than clinical care—it’s about creating experiences that make patients feel comfortable, supported, and valued. That same philosophy extends to our teams.

We invest in modern technology, operational excellence, and positive clinic cultures that allow our people to grow and succeed. As we continue to expand across Ontario, we’re building teams of passionate professionals who genuinely care about making a difference.

If you’re looking for an opportunity to grow with a modern, people-first dental organization, we’d love to hear from you.

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📌 Dental Administrator(Concierge) (Ontario)
🏢 Passion Dental Group
📍 Ontario