Step into a pivotal role at Laura Canada as a Customer Experience Lead. Leverage your passion for fashion and retail to inspire and develop a high-performing team dedicated to customer satisfaction.

This position focuses on motivating Sales Associates, ensuring they provide exceptional services while maintaining your store’s standards. Your role involves significant coaching and guiding team members to stay current with fashion trends and enhance customer relationships, all aimed at meeting financial objectives.

Key Responsibilities:
• Coach team on customer service excellence and product knowledge
• Build lasting client relationships through effective strategies
• Maintain a lively and welcoming store environment




• Support execution of visual merchandising standards
• Monitor store performance metrics regularly

Requirements:
• A minimum of 1 year experience in retail sales
• Leadership skills with a focus on coaching
• Strong interpersonal and communication skills
• Initiative and adaptability in a agile environment
• Open-mindedness to feedback and change management

Make a difference in customer experience at Laura Canada by utilizing your leadership and fashion expertise.
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📌 Customer Experience Leadership Role (Quebec City)
🏢 Les Avenues Vaudreuil
📍 Quebec City