Take on the role of Helpdesk Technician with KF Aerospace in beautiful Kelowna, BC. This position is focused on assisting with device management as part of a key operational initiative.

You will work within the Helpdesk Team, providing essential support for end-user devices and ensuring the functionality of our iPad project. Your role involves setting up, inventorying, and troubleshooting devices, making it perfect for someone with a background in IT and a passion for customer service.

Key Responsibilities:
• Check incoming shipments against shipping manifests
• Setup and inventory manage iPads for the team
• Ensure full functionality of devices through testing
• Support AMEs in registering their iPads effectively
• Fulfill additional Helpdesk tasks as necessary

Requirements:
• Basic understanding of iOS/iPadOS and setups
• Helpdesk or IT experience is a plus
• Knowledge of troubleshooting software and hardware issues
• Excellent communication and customer service skills
• Ability to lift/move equipment up to 50 lbs

Support cutting-edge aviation technology at KF Aerospace in a vital onsite role.
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📌 Technician for Helpdesk Services in Kelowna (British Columbia)
🏢 Socket.dev
📍 British Columbia