Advance your career with Whirlpool Corporation as a Trade Partner Services Representative in Canada. Focus on providing superior customer service while managing order-related tasks for trade partners and consumers.
This role requires onsite collaboration and proactive management of calls and emails related to order inquiries. You will troubleshoot delivery challenges and work closely with teams to ensure seamless order fulfillment and adherence to company policies. Solid organizational and multi-tasking skills will be essential for success in this role.
Key Responsibilities:
• Manage and respond to order inquiries via calls and emails
• Confirm and adjust orders for accuracy
• Resolve and de-escalate delivery challenges effectively
• Communicate processes clearly to partners and consumers
• Analyze data to identify order fulfillment trends
Requirements:
• College diploma with a minimum of 2 years in customer service
• Strong communication and relationship-building skills
• Preferred bilingualism in French and English
• Detail-oriented with excellent problem-solving skills
• Proficient in Microsoft Excel and Google Suite
Contribute to Whirlpool’s mission by enhancing the customer experience through your expert support and service.
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