Join BCP as a Reservations Sales Agent in the stunning surroundings of Banff. Connect with guests and help turn their travel dreams into reality through exceptional service and product knowledge.

In this customer-focused role, you'll be the initial contact for guests seeking BCP’s lodging options. You'll engage directly over the phone and via email, providing personalized service while converting inquiries into bookings. Collaborating with a diverse team enhances the customer experience as you navigate various hotel packages and offerings.

Key Responsibilities:
• Respond professionally to guest inquiries via phone and email
• Build rapport to understand guest needs and close bookings
• Sell hotels, packages, and services, identifying upsell opportunities
• Process reservations,



payments, and special requests accurately
• Maintain accurate guest information in reservation systems

Requirements:
• Friendly, confident communication skills required
• Previous experience in customer service or sales preferred
• Positive attitude and guest-focused mindset needed
• Flexibility to work weekends and holidays
• Knowledge of hospitality property management systems an asset

Bring your passion for travel and customer service to BCP and help create unforgettable Banff experiences.
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📌 Reservations Sales Agent in Banff (Alberta)
🏢 Banff Caribou Properties
📍 Alberta