Enhance customer satisfaction and sales processes as a Sales Support Coordinator at Polycorp. This role focuses on efficient quote management and exceptional customer service in the Rail sector.
You'll serve as the primary point of contact for customers, managing quotations, orders, and service inquiries. Effective cooperation with internal departments will help you address customer needs promptly. Knowledge of CRM systems like HubSpot and a strong understanding of ERP functionalities will be key to your success in fulfilling customer expectations and enhancing their experiences.
Key Responsibilities:
• Handle customer inquiries with skilled communication
• Process and manage quotes and customer orders
• Document customer interactions accurately and efficiently
• Provide service updates and order status information
• Identify areas for improved customer satisfaction
Requirements:
• 2+ years in customer service or sales coordination
• Degree in Business Administration or relevant field
• Proficiency in Microsoft Office, especially Excel and Outlook
• Strong organizational and multitasking skills
• Comfortable using CRM and ERP systems
Bring your sales coordination and customer relationship skills to enhance Polycorp's Rail customer engagements.
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📌 Sales Support Coordinator - Rail Industry (Ontario)
🏢 Polycorp
📍 Ontario
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