Enhance guest satisfaction at our Vernon, BC resort as a Guest Service Supervisor. This full-time position focuses on providing outstanding guest services while overseeing daily operations.

The ideal candidate should hold a secondary school graduation certificate and possess one to two years of experience in the hotel industry. You will manage guest check-ins, ensure privacy, and handle reservations with a client-focused approach. Solid leadership, communication, and organizational skills are essential for supervising staff and ensuring smooth operations.

Key Responsibilities:
• Interact with guests to foster a positive atmosphere
• Handle guest feedback and online reviews
• Process room assignments and special requests
• Support training for Guest Service Agents
• Complete daily Front Desk reports accurately

Requirements:
• Secondary school graduation required
• 1-2 years’ experience in hospitality services
• Familiarity with basic accounting principles
• Excellent oral and written communication skills
• Dependable and organized work ethic

Lead the Guest Services team while delivering top-notch hospitality at our resort in Vernon.
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📌 Vernon Resort Guest Service Supervisor (British Columbia)
🏢 Prestige Vernon Hotel
📍 British Columbia