What We Offer:
Wellness leave (32 hours)
Customizable group insurance plan
FTQ RRSP with employer contribution
Free parking
Stimulating work workplace
Close, accessible management
Why join DCM?
Joining DCM means playing a direct role in projects that drive the aerospace industry forward.
As a rapidly growing Quebec‑based manufacturing group, we design, manufacture, and repair critical structures, components, and tooling for world‑class clients. Thanks to our integrated business model, we are involved at every stage—from engineering to production.
Here, challenges are real, impact is tangible, and every contribution matters. Our teams thrive in a energetic setting driven by values of collaboration, integrity, and excellence.
Ready to be part of the momentum? At DCM, we don’t just follow the evolution of the industry. Tomorrow starts now.
Purpose of the position
Reporting to the Vice President of Customer Support, the incumbent of this position is responsible for managing customer accounts, acting as the representative for their portfolio, and serving as the main point of contact between the company and its clients.




Key Responsibilities
Responsible for all customer-related activities (reviews, contract updates and contract knowledge, quotations, orders, delivery reports, etc.)
Occasional project management;
Schedule and milestone follow-ups;
Change management (risk analysis), action item tracking, and contractual reviews;
Participate inproject meetings, record action items and key decisions, and communicate relevant decisions;
Work closely with estimators, purchasing, inspectors, methods, and planning teams;
Identify, analyze, and escalate any issues, risks, or changes;
Identify and propose process improvements related to project control;
Customer portfolio retention and business development;
Meet regularlywith clients to identify new opportunities;
Complaint management (quality issues, certificates, RMA, etc.).
Job Requirements
Education
DEC in Business Administration or another relevant discipline;
More than 3 years of experience in business development, negotiation, and

📌 Account Manager Saguenay
🏢 Groupe DCM
📍 Saguenay