TVO is hiring an Administrative Services Officer to enrich student experiences through exceptional service. This full time, on-site role in Toronto emphasizes customer engagement and effectiveness in administrative tasks. As an Administrative Services Officer for TVO, you will play a vital role in facilitating communication with learners and managing their registration and enrollment processes.

This contract position will run until March 2027, where you will ensure that the needs of students are met while adhering to established service level guidelines. Your work with the Student Information System will establish efficient tracking of student concerns, while collaboration with academic teams will enhance student experiences. Key Responsibilities:

- Deliver customer service to current and prospective students




- Ensure timely resolution of student inquiries per service agreements
- Process and document student registrations and enrollments
- Keep the student information system updated diligently
- Engage with support teams to enhance student success Requirements:
- Post-Secondary Diploma or Degree in a relevant field
- 1-3 years in a customer service-focused environment
- Proven ability to provide excellent service to diverse audiences
- Solid conflict resolution and organizational capabilities
- Experience with CRM software and MS Office Suite Utilize your customer service expertise to contribute meaningfully at TVO in Toronto.

📌 TVO Administrative Services Officer Role (Toronto)
🏢 TVO
📍 Toronto