Join Epiroc in Timmins as a Customer Care Representative, specializing in key account management. This onsite role emphasizes excellent customer service and effective operations in the Mining sector.

In this pivotal position, you will be the main contact for customer inquiries and technical parts support. By coordinating across teams, you will address delivery issues and ensure accurate order fulfillment. Candidates with five-plus years in Heavy Equipment will thrive in this cooperative environment.

Key Responsibilities:
• Offer technical parts and commercial support to key clients
• Serve as point of contact, facilitating communication across departments
• Resolve customer complaints and manage returns efficiently
• Execute warehouse operations,



handling inventory and shipping
• Ensure inventory accuracy and compliance through audits

Requirements:
• Required high school diploma; post-secondary education is preferred
• Minimum five years of customer service experience in relevant fields
• Exceptional written and verbal communication skills
• Experience with inventory management practices
• Valid forklift certification is a plus

Help Epiroc enhance customer relationships, operational success, and market leadership.
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📌 Epiroc Customer Care Representative Mining Industry (Ontario)
🏢 Epiroc Group
📍 Ontario