Join FedEx as a Customer Assistance Representative, focusing on customer interaction and administrative responsibilities. Deliver crucial support and information to enhance customer experiences.
This role requires effective communication skills and the ability to manage operations efficiently while resolving customer queries. Preferred candidates understand FedEx products and Canadian Customs regulations and can maintain composure in a high-pressure setting. You will also be responsible for achieving training requirements and managing package weights effectively.
Key Responsibilities:
• Deliver accurate assistance and information to clients
• Perform necessary administrative and support duties
• Promote sales and create new revenue possibilities
• Achieve mandatory training benchmarks
• Lift and maneuver packages up to 150 lbs safely
Requirements:
• High school diploma or equivalent educational background
• Familiarity with FedEx services and Canadian Customs regulations
• Robust analytical and negotiating capabilities
• Excellent communication and customer service skills
• Competent in a Windows PC environment
Join FedEx and contribute to outstanding customer support through your skills and dedication.
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