Shape your future with ADP as a Financial Services Representative. This rewarding role focuses on client engagement and is ideal for those skilled in both English and French.
In this position, you'll work at ADP's centralized call center, responding to various client inquiries while maintaining service excellence. With the ability to navigate payroll, tax adjustments, and resolve banking issues, your attention to detail is crucial for client satisfaction. Join an inclusive culture that values continuous learning and personal growth.
Key Responsibilities:
• Provide seamless client experience resolving issues
• Handle multiple inquiries via calls and chat efficiently
• Manage payroll exception requests and tax-related queries
• Ensure compliance with organizational policies
• Collaborate with team members to exceed KPIs
Requirements:
• Fluency in French and English
• Robust customer service skills
• Effective time management
• Attention to detail and accuracy
• Ability to work both independently and collaboratively
Build your expertise and serve clients effectively as a Financial Services Representative at ADP.
#J-18808-Ljbffr