Shape your future as a Customer Service Coordinator at GDI Ainsworth. Be the bridge between our clients and field teams, ensuring service excellence every day.

As a Service Coordinator/Dispatcher, you'll manage incoming service requests, dispatch technicians, and maintain accurate records of all service interactions. Your role is pivotal in enhancing the customer experience by advocating for their needs and continuously refining our dispatch processes. We value candidates who bring experience and a commitment to outstanding service.

Key Responsibilities:
• Quickly answer and log all service calls
• Schedule and dispatch work orders efficiently
• Update and manage customer service requests
• Communicate with technicians to confirm job details
• Review daily work for accuracy and completeness

Requirements:
• 1-2 years’ Dispatch experience is preferred
• Proficient with MS Office and data entry
• Excellent customer service and communication skills
• Ability to work under pressure
• Robust organizational skills and attention to detail

Contribute to GDI Ainsworth's commitment to customer satisfaction and operational excellence.
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📌 Customer Service Coordinator at GDI Ainsworth (Alberta)
🏢 Ainsworth
📍 Alberta