Assist customers and process beverage container returns

Support daily operations of the Return-It collection facility

Inspect containers for compliance with recycling program guidelines and deposit-refund eligibility

Process returns through RVMs and automated equipment

Handle cash and operate customer deposit-return transactions using Encorp's proprietary point-of-return system

Complete accurate daily cash reconciliation

Prepare and submit end-of-day financial reports to the Finance team

Monitor beverage-container collection levels and back-of-house storage capacity

Coordinate inventory levels and shipments with Encorp transporters

Identify and mitigate workplace hazards and follow health and safety procedures

Follow company policies and procedures and suggest process improvements

Provide customer service and information about the deposit-return process

Address customer inquiries, concerns, and feedback

Explain the environmental perks of recycling and the deposit-return system

Operate and maintain RVMs and automated sorting equipment

Follow regular and preventative maintenance procedures

Coordinate with technical support to resolve equipment issues and elevate to a manager as needed

Use pallet jacks or other equipment to move materials to storage and prepare them for transporter collection

Requirements

Previous retail or customer service experience is an asset; positive attitude and willingness to learn

Strong organizational and multitasking skills

Excellent interpersonal and communication skills

Ability to learn and operate RVMs and automated sorting equipment

Ability to lift and move materials





Knowledge and passion for environmental sustainability practices are a plus

Must be bondable

High school diploma or equivalent

Previous experience in a retail chain/franchise environment is an asset

Knowledge or experience of EPR or alternative recycling programs is an asset

Strong attention to detail and ability to work efficiently in a fast-paced environment

Excellent communication and interpersonal skills

Verbal and written communication in English

Ability to work 40 hours per week, Sunday-Thursday, 9am-5pm

Core Competencies
Demonstrates strong customer service skills while efficiently processing beverage container returns and managing daily operations at the Return-It collection facility. Proficient in operating RVMs and automated sorting equipment, with a commitment to environmental sustainability practices.

Highest-signal resume keywords

Customer Service

RVM Operation

Cash Reconciliation

Inventory Coordination

Health and Safety Compliance

ATS Optimization Keywords
Hard Skills

Beverage Container Returns Processing

Automated Equipment Operation

Cash Handling

Daily Financial Reporting

Inventory Management

Environmental Sustainability Knowledge

Attention to Detail

Multitasking

Compliance Inspection

Soft Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Positive Attitude

Willingness to Learn

Certifications & Qualifications

High School Diploma or Equivalent

Bondable

Industry Keywords

EPR Programs

Recycling Programs

Deposit-Return System

Health and Safety Procedures

Tools & Technologies

RVMs

Point-of-Return System

Pallet Jacks

#J-18808-Ljbffr

📌 Return-It Associate (British Columbia)
🏢 Jobtailor
📍 British Columbia