Become a key contributor at ADP as a Financial Services Representative, specializing in client communication and problem resolution within a supportive call center environment. Enhance your skills while delivering expert service.
In this role, you will be pivotal in managing client inquiries, facilitating communications, and ensuring smooth operations around payroll exceptions and tax inquiries. Your ability to connect with clients while maintaining high standards of professionalism will maximize their experience with ADP. Ideal for proactive individuals eager to work in a rigorous setting.
Key Responsibilities:
• Take ownership of client requests for streamlined resolutions
• Field and manage daily inbound communication across channels
• Accurately process payroll and tax-related adjustments
• Address urgent client inquiries effectively and efficiently
• Collaborate with colleagues to maintain service standards
Requirements:
• Bilingual capability: French and English
• Solid background in customer service with problem-solving skills
• Excellent time management abilities
• Comfortable learning new technologies
• Proven ability to work independently and in a team
Bring your skills to ADP, where client satisfaction drives our business and culture.
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