Enhance your career as a Service Writer with Finning Canada in Edmonton, AB. Coordinate service documentation and dispatch field technicians in a 7x7 rotational shift environment.

Finning Canada is seeking two organized and detail-oriented Service Writers to support both shop and field operations. This permanent role requires expertise in customer relations and service coordination, ensuring efficiency in work order management and customer support. You will play a vital role in documenting services, dispatching technicians, and maintaining billing accuracy.

Key Responsibilities:
• Serve as a primary customer contact for service inquiries
• Dispatch field technicians and monitor their locations
• Open, update, and close service work orders




• Process customer invoices accurately and on time
• Maintain equipment status records and documentation

Requirements:
• 2 to 5 years in service or heavy equipment environment
• Robust administrative and organizational skills
• Proficiency with Microsoft Office applications
• Ability to manage multiple priorities under pressure
• Prior experience in service coordination is an asset

Bring strong customer service and organizational skills to support Finning Canada’s operations effectively.
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📌 Service Writer at Finning Canada (Alberta)
🏢 Finning
📍 Alberta