Nucleus is seeking a Client Services and Scheduling Coordinator for a full-time temporary role based in Oakville, Ontario. You'll manage scheduling operations and client interactions to deliver exceptional service efficiently.

This critical position requires coordination of daily client services, effective communication with clients, and precise scheduling aligned with Collective Agreements and legislation. Your responsibilities will include monitoring service areas for efficiency, preparing payroll, and managing emergency situations. Collaborate with team leads to ensure optimal shift coverage and quality support.

Key Responsibilities:
• Build and maintain respectful client relationships
• Manage scheduling to meet service needs
• Review and approve staff requests regarding shifts




• Prepare and check bi-weekly payroll for accuracy
• Mitigate risks in client services through proactive measures

Requirements:
• Post-secondary education in a relevant field
• Previous scheduling experience in a similar setting
• Solid customer service and organizational skills
• Familiarity with Alaya Care software preferred
• Ability to handle multiple duties under pressure

Step into this essential role and contribute to the welfare of clients while ensuring smooth scheduling and service operations.
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📌 Full-Time Client Service Coordinator Role (Ontario)
🏢 Nucleus Independent Living
📍 Ontario