Become a crucial part of Xylem as an Operational Support Specialist, where your role will involve managing branch operations and enhancing customer service in a Fortune 500 water technology firm.

In this position, the Operational Support Specialist will oversee a variety of administrative tasks related to shop and sales operations at Xylem. You will ensure timely resolution of customer issues, manage documentation, and support the logistics of service delivery. This role is significant in promoting a culture of innovation and collaboration.

Key Responsibilities:
• Answer phone calls and assist customer inquiries
• Manage scheduling for technicians and deliveries
• Generate rental quotes and process orders
• Document workflows and processes effectively
• Support the collection of operational metrics

Requirements:
• High school education with 2 years of applicable experience
• Skill in Microsoft Office and relevant ERP systems
• Robust written and verbal communication skills
• Ability to function independently and in a team
• Basic business and operational understanding

Collaborate with Xylem's team and contribute to water sustainability efforts.
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📌 Operational Support Specialist at Xylem (British Columbia)
🏢 Xylem
📍 British Columbia