Air Liquide is hiring a Customer Service Representative in Burlington, ON, focusing on industrial gas customers. Benefit from competitive pay in a daytime contract role.

As a pivotal part of the Customer Experience Center, you will support order fulfilment and service reliability through expert use of ERP and CRM systems. This role demands precision, effective communication, and a proactive approach to resolving customer inquiries and escalations while adhering to service standards.

Key Responsibilities:
• Handle diverse order types, overseeing the entire order process
• Employ CPQ tools to create and manage sales orders
• Navigate Oracle ERP for order accuracy and customer insights
• Track customer cases in Salesforce for comprehensive service




• Resolve customer escalations through effective collaboration

Requirements:
• Post-secondary diploma in Marketing, Sales, or a related area
• Excellent English communication skills required
• Robust interpersonal and time management abilities
• Familiarity with office applications like Google Suites
• Ideally 2 to 5 years in a similar customer-focused role

Utilize your skills in customer experience and order management at Air Liquide in a supportive Burlington environment.
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📌 Air Liquide Customer Service Representative (Ontario)
🏢 Balazs
📍 Ontario