Explore a rewarding role as a Technology Support Specialist with UTemp at the University of Toronto Mississauga, where you'll empower faculty and students with effective tech solutions. Your customer service skills will shine in this position.

The UTM I&ITS; team is looking for a Technology Support Specialist to manage technical support for classroom technologies, devices, and software applications. With a requirement of three years’ experience in a diverse IT setting, your responsibilities will involve troubleshooting, user training, and keeping documentation updated. A solid foundation in troubleshooting and user communication is vital to excel in this role.

Key Responsibilities:
• Address and categorize end-user service requests
• Collaborate with technical experts to resolve issues




• Provide training on IT systems and procedures
• Document and update service activities consistently
• Resolve network connectivity issues for users

Requirements:
• Bachelor's Degree in IT or related field
• Minimum three years of diverse IT support experience
• Knowledge of desktop and mobile device troubleshooting
• Familiarity with application management tools
• Robust commitment to quality service under pressure

Enhance the IT experience at UofT Mississauga by supporting students and staff effectively.
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📌 Technology Support Specialist UofT (Ontario)
🏢 University of Toronto
📍 Ontario