Step into the role of a Desktop Support Technician at RedArx Cyber Group, focusing on delivering exceptional IT support both remotely and in the field. Your skills in troubleshooting will ensure businesses thrive with technology across Western Canada.

This position is geared towards individuals who thrive on solving technical issues and taking ownership of client environments. You will be responsible for managing support requests, configuring workstations, and providing assistance for Microsoft 365 applications. In addition, you will troubleshoot various networking issues and maintain documentation of your work.

Key Responsibilities:
• Respond to and resolve client technical support issues
• Deploy and configure new computers and peripherals




• Troubleshoot Microsoft 365 and network connectivity
• Maintain comprehensive documentation and ticket notes
• Travel to client sites for scheduled and emergency support

Requirements:
• 2+ years of relevant desktop support experience
• Solid knowledge of Windows 10/11
• Experience with Microsoft 365
• Valid driver’s license and reliable transportation
• Ability to lift up to 50 lbs

Bring your technical talents and commitment to service to RedArx Cyber Group, where you will make a direct impact on client satisfaction and operational excellence.
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📌 IT Support Specialist at RedArx Cyber Group (Saskatchewan)
🏢 RedARX Cyber Group
📍 Saskatchewan