Shape your career as a Group Benefits Administrator III at First Canadian in Edmonton, AB. This role focuses on optimizing operations while providing exceptional client service and utilizing technology effectively.

In this pivotal position, you will report to the Manager of Group Administration and support the daily activities of the department. Your responsibilities will include aiding in the transition of members to new systems, collaborating with sales teams, and using a CRM platform to manage customer interactions. The ideal candidate is detail-oriented with a strong customer service orientation, ensuring client expectations are met.

Key Responsibilities:
• Assist with group transitions to a new administration system
• Work with internal teams on benefit plan setups




• Respond to inquiries through a CRM system
• Investigate and resolve client issues swiftly
• Provide input on system functionality improvements

Requirements:
• Bachelor’s degree or relevant work experience
• Over 5 years in Group Advantages or related fields
• Strong technical skills with office software
• Bilingual in English and French is a must
• Background checks required for employment

Showcase your technology and customer service skills to make a lasting impact with First Canadian in Edmonton.
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📌 Group Benefits Administrator III by First Canadian (Alberta)
🏢 First Canadian Insurance
📍 Alberta