Elevate customer experiences as the Operations-Focused Service Manager at J.D. Irving, driving excellence in the heavy-duty trucking sector. Your leadership will play a crucial role in service quality and team development.

This role is tailored for an experienced service manager from trucking, automotive, or heavy equipment backgrounds. You will lead service operations, enhance productivity, and develop a high-performing team while ensuring adherence to safety regulations. Your ability to build relationships and drive continuous improvement will be key.

Key Responsibilities:
• Manage daily service operations with a quality focus
• Optimize scheduling and productivity for customer satisfaction
• Support recruitment and talent development of service staff




• Ensure quality repairs while addressing customer concerns
• Uphold a robust safety culture in a clean work environment

Requirements:
• Strong service management experience, ideally in automotive
• Mechanical aptitude to oversee service functions
• Proven track record in leading teams with accountability
• Excellent problem-solving and organizational skills
• Educational background in trade or related experience

Join J.D. Irving and influence the future of service management in heavy-duty trucking operations.
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📌 Operations-Focused Service Manager (Prince Edward Island)
🏢 J.D. Irving
📍 Prince Edward Island