Join New Flyer as a Service Engineer and play a critical role in enhancing product quality and reliability for transit bus fleets. Your expertise will drive service excellence through warranty analysis and collaboration.
As a Service Engineer, you will assess failure data, work with cross-functional teams, and develop strategies to minimize service incidents. Focus on establishing strong customer relationships and ensuring compliance with product reliability standards while managing fleet performance effectively.
Key Responsibilities:
• Analyze product design risks and establish monitoring metrics
• Review historical service data to inform future strategies
• Collaborate with customers on fleet performance data
• Develop effective instructions for field staff
• Facilitate resolution of customer-reported product issues
Requirements:
• Bachelor’s degree in engineering is essential
• At least 5 years of relevant engineering experience
• Proven problem-solving skills and technical expertise
• Familiarity with Oracle Service Cloud is a plus
• Open to travel for customer support and inspections
Contribute to NFI Group's mission of delivering safe, productive, and reliable transport solutions through your engineering prowess.
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📌 Service Engineer at New Flyer (Manitoba)
🏢 New Flyer
📍 Manitoba
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