Become a key player in patient support at Shoppers Drug Mart in Mississauga, Ontario. Drive positive patient outcomes with your skills in healthcare and customer service every day.

As a Patient Care Specialist, you will serve as the primary contact for patients enrolled in support programs. This full time role requires you to manage program offerings and deliver excellent customer service while collaborating with healthcare professionals to enhance patient experiences. Your knowledge of reimbursement processes and advocacy will be crucial in navigating treatment journeys.

Key Responsibilities:
• Serve as single point of contact for enrolled patients
• Conduct welcome calls and gather patient information
• Inform patients about available program offerings




• Maintain expert knowledge of reimbursement methods
• Advocate for patients to secure medication funding

Requirements:
• College diploma or university degree required
• 2-3 years’ healthcare or pharmaceutical experience
• Strong customer service experience in a call center
• Excellent written and verbal communication skills
• Bilingualism in French and English preferred

Utilize your healthcare expertise and customer service strengths as a Patient Care Specialist at Shoppers Drug Mart.
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📌 Patient Care Specialist at Shoppers Drug Mart (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario