Support business performance through learning as a Customer Success Manager at Seertech. French fluency is required for facilitating partnerships and enhancing customer experiences.

As a key member of the success team, you will maintain a portfolio of strategic enterprise customers, providing them with consistent support and guidance. Your focus will be on building trust, understanding client objectives, and ensuring effective adoption of Seertech's learning solutions. You’ll drive their business success while safeguarding strong relationships.

Key Responsibilities:
• Establish and nurture relations with key customer stakeholders
• Coordinate Executive Business Reviews annually or bi-annually




• Protect customer health by monitoring engagement levels
• Facilitate training initiatives to maximize platform perks
• Collect customer insights for continual improvement

Requirements:
• 5–7+ years in Customer Success within B2B SaaS
• Fluent in French for effective interaction
• Strong interpersonal and communication skills
• Proven ability to manage multiple accounts
• Familiarity with Learning Management Systems a plus

Enhance customer success and foster valuable learning connections with Seertech.
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📌 Seertech Customer Success Management Role (Quebec City)
🏢 Seertech Solutions
📍 Quebec City