Elevate your technical skills with NTT DATA as a Field Tech Senior Associate in Montreal, Quebec. This 12-month onsite role involves troubleshooting and supporting Apple devices for users.

Join NTT DATA's team, where you will provide essential technical support for Macintosh systems and troubleshooting. Looking for candidates fluent in French, you will also configure and manage new Apple devices, assist users with authentication issues, and perform device health checks. This position requires solid interpersonal skills and a proactive approach to enhance user experiences.

Key Responsibilities:
• Troubleshoot and repair desktops, notebooks, and Apple devices
• Configure and deploy Apple products for corporate use




• Educate users on device functionalities and security best practices
• Maintain Tech Bar inventory and manage hardware repairs
• Document incidents and escalate complex issues as needed

Requirements:
• 2+ years of relevant experience in technical support
• Valid Canadian Driver’s License and reliable transportation
• Ability to perform general office requirements
• A+ certification or similar qualifications required
• Willingness to travel domestically or internationally

Support users effectively while enhancing your career at NTT DATA in Montreal.
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📌 Field Tech Senior Associate in Montreal (Quebec City)
🏢 NTT DATA Americas
📍 Quebec City