Advance your career at Restaurant Brands International as a Senior Analyst in CRM Operations. Focus on crafting and executing impactful customer campaigns within a collaborative environment.

This key role will leverage your expertise to optimize customer experiences across email, push notifications, and in-app messaging, using Adobe Journey Optimizer. You will work within a team-oriented office setting, ensuring that CRM campaigns meet brand standards and are delivered in a timely manner. Your ability to manage multiple timelines will make a significant difference in the effectiveness of our strategies.

Key Responsibilities:
• Collaborate on campaign and media calendar alignment
• Build and deploy campaigns effectively via Adobe tools




• Manage segmentation for targeted messaging
• Create and maintain campaign landing sites using Sanity
• Contribute to ongoing improvements in CRM workflows

Requirements:
• 2–3 years of experience in CRM or marketing operations
• Proficiency in Adobe Journey Optimizer or similar platforms
• Basic skills in HTML/CSS for campaign assets
• Experience with modular CMS tools
• Detail-oriented with robust organizational abilities

Play a vital role in enhancing customer engagement at RBI with your CRM expertise.
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📌 Senior CRM Operations Analyst at Restaurant Brands (Ontario)
🏢 Tim Hortons
📍 Ontario