Become the Lead for Store Experience at PetSmart and play a vital role in supporting pet parents. Your leadership will drive a culture of care and excellence across all store operations.

As an Assistant Store Manager, you will oversee daily functionalities, prioritize associate growth, and ensure that pets receive the care they deserve. This is a strategic role that balances customer satisfaction with operational effectiveness while adhering to PetSmart’s mission and values. You will also be responsible for driving store sales and managing budgets.

Key Responsibilities:
• Lead the team to deliver best-in-class customer experiences
• Address and resolve customer inquiries and issues promptly
• Manage staff schedules and task delegation for efficiency




• Drive success in store events and promotional activities
• Regularly assess store operations for improvement opportunities

Requirements:
• 3-5 years of customer-focused retail leadership
• Robust organizational and communication skills
• Flexible schedule, including nights and weekends
• Comfort with lifting 50+ pounds when necessary
• Ability to perform under pressure

Your leadership will create positive experiences for both pets and pet parents at PetSmart.
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📌 Lead Store Experience at PetSmart (Ontario)
🏢 PetSmart
📍 Ontario