Join Vish in Calgary as a Customer Success Manager, responsible for onboarding and supporting salon clients. Help shape the future of the salon industry through effective customer engagement.

In this role, you will manage customer relationships, leading onboarding and providing ongoing support for system usage. Your role will be crucial in fostering trust with salon owners and identifying opportunities for upselling. Collaborate closely with Sales and Product teams to enhance customer success and operational workflows.

Key Responsibilities:
• Manage end-to-end customer journey and relationships
• Train and support users on our platform
• Perform regular business reviews with clients
• Identify upsell opportunities with the Sales team
• Track and report on customer interactions using HubSpot

Requirements:
• 2 to 4 years of customer success experience
• Solid written and verbal skills
• Previous experience in B2B SaaS environments
• Knowledge of MS Excel and CRM tools
• Ability to think critically and solve problems independently

Empower salons and drive their success while growing with Vish in Calgary.
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📌 Calgary-Based Customer Success Manager (Alberta)
🏢 Vish
📍 Alberta