Elevate client satisfaction at MUFG Investor Services as the Senior Director of Client Relations. This role combines team leadership and stakeholder engagement to enhance service delivery.

In this comprehensive position, you will lead a team focusing on client deliverables like NAV production while tackling client queries head-on. Your leadership will ensure the accuracy of reports and high client retention rates. Fostering an effective and well-trained team is paramount to achieving organizational goals.

Key Responsibilities:
Manage a team focused on client deliverables and NAV reports
Act as an escalation point for client queries
Track client satisfaction and oversee billing processes
Lead initiatives to improve team performance




Participate in global projects for operational enhancements

Requirements:
Bachelor’s Degree in finance or accounting
Minimum 5 years in fund administration with management experience
Skilled accounting designation preferred but not mandatory
Proficiency in client management and operational controls
Solid understanding of financial reporting and audits

Join a forward-thinking team to redefine client relations and optimize service delivery at MUFG Investor Services.
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📌 Senior Director Of Client Relations Halifax Regional Municipality (Canada)
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📍 Canada